What do we do if the staff person who had the log on credentials has left our organization?

  1. If the new person knows the previous person’s log on credentials, then the new person can log on as the previous person and then change the information to themselves. NOTE: This will completely erase the previous person. or
  2. If the new person does not know the previous person’s or the organization’s log on credentials, please contact Angela Hom, Administrative Assistant, at ahom@vlsrr.org or 415-512-0500, or contact Heidi Emmel, Online Grants Consultant, at hkemmel@vlsrr.org or 415-512-0576 for assistance.